BROADCAST MEDIA GROUP
Terms & Conditions

1. Acceptance of Terms

By signing a service agreement, making a payment, or using any service offered by Broadcast Media Group, the Client confirms their acceptance of these Terms and Conditions in full. These terms apply to all services including but not limited to PR campaigns, content publication, media coverage, digital promotions, and broadcast services.

2. Payment Terms

All payments for services must be made as per the agreed payment schedule outlined in the service agreement or invoice. The following payment terms apply:

• Payments must be made in advance or as mutually agreed before commencement of services.
• All quoted prices are inclusive of applicable taxes unless stated otherwise.
• Late payments may attract a delay charge as per the terms mentioned in the invoice.
• Broadcast Media Group reserves the right to pause or withhold services in case of non-payment.

3. Non-Refundable Payment Policy

All payments made to Broadcast Media Group are strictly non-refundable under any circumstances once the service has been initiated or confirmed.

By making a payment, the Client explicitly acknowledges and agrees that:

• No refund will be issued once payment has been received and the service has been activated or initiated.
• Partial completion of a campaign does not entitle the Client to a refund for the unused portion.
• If the Client voluntarily discontinues the service mid-way, no refund shall be provided for the remaining period or deliverables.
• Change of mind, business circumstances, or personal reasons are not grounds for a refund.
• In case of disputes, the Client must raise concerns in writing within 7 days of the service commencement date.

We strongly encourage Clients to review all service details, deliverables, and timelines before making payment.

4. Service Modification & Obligation to Accept Equivalent Service

Broadcast Media Group reserves the right to modify, substitute, or adjust the nature of the services agreed upon under the following conditions:

• If a specific media platform, publication, or broadcast channel is unavailable or unable to carry the Client's content due to editorial, technical, or regulatory reasons.
• If external circumstances (such as platform policy changes, media house decisions, or force majeure) prevent delivery of the originally agreed service.
• If the originally planned campaign format requires adjustments to comply with legal or content guidelines.

In any such case, Broadcast Media Group will offer an equivalent or alternative service of equal or greater value. The Client is obligated to accept the alternative service. No refund will be provided on grounds of service modification.

The Company will notify the Client of any changes at the earliest opportunity and will work in good faith to ensure the revised service meets the Client's communication objectives. The Client's continued acceptance of the alternative service confirms agreement to the modification.

5. Service Delivery & Timelines

Broadcast Media Group will make reasonable efforts to deliver services within the agreed timelines. However:

• Timelines may be subject to change due to third-party dependencies, media schedules, or force majeure events.
• Delays caused by the Client (such as late submission of content, approvals, or required materials) will not make the Company liable for missed deadlines.
• The Company does not guarantee specific outcomes such as audience reach, viewership numbers, or editorial placement unless explicitly committed in writing.

6. Client Obligations

The Client agrees to:

• Provide accurate, complete, and legally compliant content and information required for service delivery.
• Cooperate and respond to Company communications in a timely manner.
• Obtain all necessary rights, approvals, and clearances for any content or materials shared with the Company.
• Not engage in any conduct that could harm the reputation, operations, or legal standing of Broadcast Media Group.

7. Limitation of Liability

Broadcast Media Group's total liability to the Client for any claim arising out of or related to the services provided shall not exceed the total amount paid by the Client for those specific services. The Company shall not be liable for:

• Indirect, incidental, consequential, or punitive damages.
• Loss of business, revenue, reputation, or goodwill.
• Outcomes or results of PR campaigns or media placements.
• Actions, omissions, or decisions of third-party media partners.

8. Termination of Services

Either party may terminate the service engagement by providing written notice as per the agreement. Upon termination:

• All outstanding payments become immediately due and payable.
• No refund shall be issued for services already rendered or initiated.
• The Company may retain any work-in-progress until full payment is received.

9. Confidentiality

Both parties agree to maintain confidentiality of all proprietary, business-sensitive, or strategic information exchanged during the course of the engagement. This obligation survives the termination of the service agreement.

10. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of this agreement shall first be attempted to be resolved through mutual discussion. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts located in India.

11. Amendments to Terms

Broadcast Media Group reserves the right to amend these Terms and Conditions at any time. Updated terms will be communicated to Clients via email or published on our official website. Continued use of our services after such communication constitutes acceptance of the revised terms.